Customer Service
Operator
Segment
Reports to
Location
Company
HealthHero is the leading private provider of telephone and video-based GP consultations in the UK and Republic of Ireland. Our GPs provide remote consultations to members of large insurers and corporate clients, covering 4 million patients.
The Role
Customer service operators require a professional approach in all aspects. The role involves receiving and managing client calls as well as processing the required health administration whilst delivering a high quality service for excellent customer satisfaction.
Benefits
- Full training is given to develop highly sought-after customer service skills in a professional environment
- Convenient hours that fit around your lifestyle – daytime, evening, overnight and weekend
- Modern office close to the town centre in Bracknell
- Great rates of pay
Requirements
- Good verbal and written communication skills
- Ability to remain professional and courteous with patients at all times
- Strong phone contact handling skills and active listening
- Eager to learn
- No previous experience required
How to apply
Send us your CV to hr.epc@healthhero.com