HealthHero is the leading private provider of telephone and video-based GP consultations in the UK and Republic of Ireland. Our GPs provide remote consultations to members of large insurers and corporate clients, covering 4 million patients.
Customer service operators require a professional approach in all aspects. The role involves receiving and managing client calls as well as processing the required health administration whilst delivering a high quality service for excellent customer satisfaction.
Full training is given to develop highly sought-after customer service skills in a professional environment
Convenient hours that fit around your lifestyle – daytime, evening, overnight and weekend
Modern office close to the town centre in Bracknell
Great rates of pay
Good verbal and written communication skills
Ability to remain professional and courteous with patients at all times
Strong phone contact handling skills and active listening