Large red circle bottom Small red circle top
Life and Income Protection

Provide connected, digital-first healthcare services in a competitive market

Develop new clinical and digital self-care propositions through unified experience to drive adoption, engagement, and wellbeing outcomes

We understand your challenges

1. Inefficiency

Fragmented, inefficient services

Lack of coherent measurement to assess return on investment of multiple wellbeing benefits

2. Cost pressure

Prove return on investment

Need to evolve wellbeing services to differentiate and demonstrate return on investment

3. Poor experience

Disjointed patient experience

Using multiple apps and multiple touchpoints can be challenging for patients

We design solutions to solve your challenges and meet your specific needs

Yellow & Grey Circles

Unified digital front door

In partnership with our clients, we reimagine clinical pathways across GP services, physiotherapy, mental health counselling, and dietitian services. Clients can use our white-labelled apps or their own apps

We can integrate our platform with insurers' customer identity platforms and back-end systems for policy holders' eligibility, dependent management, pre-authorisation, payments, and co-payments

Unified digital front door

Next-generation EAP and Training

The majority of EAP service providers are small and have limited digital capabilities. As a result, digital experience and analytics investments are slow and transition away from the incumbent suppliers is risky due to the need for a transition and transformation program

With our expertise in virtual healthcare and wellbeing, we provide best-in-class EAP and training services, as well as comprehensive sales and marketing support with training, wellness webinars, bid support, and marketing content and analytics

Next-generation Employee Assistance Programme

Best-in class clinical
products and services

Health Risk Assessment

With personalised HRA algorithms, you get a comprehensive assessment of your physical and mental health. Our tool gives actionable recommendations on how to improve your health and prevent diseases by suggesting blood tests, consultations and more 

Symptom Assessment

Provide single digital front door for accessing your service through our Symptom Assessment tool. Our Class-1 medical device includes online triage, acuity monitoring and referral router 

Screenshot - Prevent
Virtual GP Services

Consult with a doctor when you need to via video, phone, or message, combining digital convenience with accessibility to experienced healthcare professionals anywhere, anytime

Allied Health Services

Provide high patient satisfaction and consistently good clinical outcomes through a scalable and growing team of interdisciplinary clinicians: 

  • Dieticians 
  • MSK specialists and physiotherapists 
  • Mental Health specialists incl. Counsellors, psychologists, CBT-therapists and more 
Form Filled Prescription

We cover over 30 different treatments including sexual health treatments and lifestyle medications. Our questionnaires are clinically safe and give patients the convenience of getting medication without booking or seeing a GP 

Screenshot - Consult

Our comprehensive mental health and wellbeing services integrate several clinically proven counselling approaches and self-help tools to support your people, including: 

  • EAP 
  • Psychological services 
  • Wellbeing Training 
  • Critical incident management services  
Screenshot - Guide

HealthHero difference

We reimagine clinical pathways by combining best-in class digital tools with clinical excellence at scale and deliver it through joint service design workshops and phased implementation

Clinical excellence at scale

Taking care of 7m+ people in the UK and Ireland enables us to handle large-scale operations or scale up new schemes at low costs 

The network effect allows us to ramp up to a run rate of more than 40k consultations per year in just three months 

Digital tools

Our digital tools include personalised self-care programmes embedded within clinical pathways 

To increase clinical outcomes and patient satisfaction, we integrate self-care programmes such as Cognitive Behavioural Therapy, physiotherapy exercises or diabetes and menopause content into clinical pathways  

Workshops and phased implementation

We run joint service design workshops to reimagine clinical pathways, launch new products, and drive continuous improvement 

HealthHero emblem



claim cost reduction




years of experience


GP’s within our network

What our clients say

We are committed to delivering an outstanding service to patients across all our locations. Working with HealthHero to provide 24/7 access to high quality, same day virtual GP appointments is us making good on that commitment.
Circle Health
MetLife case study
Zurich case study

Leading Life and Income Protection provider

The Challenge

Recognising the strain of the NHS, MetLife was looking to enhance its group risk proposition to provide extra support, particularly during times of need, at no extra cost to eligible policyholders.

HealthHero Solution

24/7/365 virtual GP service to offer group life and individual protection policyholders access to experienced practising GPs

Our new partnership with HealthHero enables us to offer our most comprehensive employee benefits programme yet.


of patients would recommend the service to a friend or colleague


of patients felt their GP met or exceeded their expectations of consultation duration


avoiding wait for
own GP


difficult to get
time off

Leading Life and Income Protection provider

The Challenge

Zurich wanted to offer a solution that created a more immediate and frequent interaction with employees to help keep the brand and main benefits they provide front of mind, whilst also dealing with a broader range of health concerns to improve overall health and wellbeing.

HealthHero Solution

HealthHero’s digital GP technology and delivery through a personalised web application helped to address the client’s challenges by providing members with 24/7/365 access to experienced, practising GPs – through a simple to use app.

The service was flawless from beginning to end and the care was incredible - can't thank you enough


overall satisfaction rating


accessible booking rating


corporate clients onboarded

Trusted by
Zurich_Logo-1080x263-3664982664 (1)
Zurich_Logo-1080x263-3664982664 (1)

Get in touch

We would love to hear from you.
You can get in touch by using the form.

Two woman sitting on sofas with a laptop