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Intermediaries and Resellers

Whole of workforce support for mental and physical health

Exceptional, cost-effective health and wellbeing solutions, backed by digital experience combined with best-in-class clinical governance.

We enable organisations to create a culture of wellbeing. From EAP, virtual GP and physiotherapy, to specialist mental health services, or a whole health subscription through our native mobile app, Symbio, our solutions are clinically governed and deliver high levels of client and customer satisfaction.

Intermediaries and resellers we work with

Benefits and insurance brokers

HR consultancies and outsourcing providers

Occupational health providers

Wellbeing and health & safety teams

Best-in-class wellbeing and multi-disciplinary primary care services

Benefits we deliver

1. Duty of care – reduce sickness absence, offer access to timely health interventions, and create a culture of wellbeing
2. Multichannel access and preventative digital self-care to drive adoption, engagement, and meaningful wellbeing impact
3. Use of real data and insights to inform wellbeing investments to attract and retain talent

Virtual GP services

We offer 24/7 access to GMC-registered doctors, with same-day appointments available via video or telephone consultations.

Where appropriate, our GPs can issue prescriptions which patients can collect from most pharmacies, or have delivered to their home.

Our GP service is clinically governed and CQC-regulated.

Interested? Get in touch to get a quote.

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Employee Assistance Programme

Previously known as Validium, and with over 25 years' experience, our employee assistance programme delivers a trusted, quality service for organisations. Our comprehensive range of mental health and wellbeing services are backed by clinical governance and deliver high levels of customer satisfaction.

We integrate several clinically proven counselling approaches and self-help tools to support employees, students and membership bodies.

Our services are trusted by large corporates and insurers including VHI, WPA and more.

Interested? Get in touch to get a quote.

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International EAP

Via a partnership with the world's largest EAP provider, our services can deliver the personalised support that clients need no matter where they are in the world.  

Our programmes provide culturally sensitive and aligned multi-language support in most countries around the globe.

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Specialist mental health services

Access additional mental health and wellbeing services designed to support teams alongside the EAP or as standalone services:

  • Specialist psychological services that can work independently of the EAP or in conjunction, and support deeper forms of therapy that can support longer term 

  • Wellbeing training that support a number of physical and mental health related topics  

  • Critical incident management services to support crises and disruptive events

  • Whistleblowing helpline

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Neurodiversity and ADHD diagnostic assessments

We offer specific diagnostic assessments ADHD (Attention Deficit Hyperactivity Disorder) or ASD (Autism Spectrum Disorder). We use psychologists/psychiatrists who specialise in and are trained in clinical diagnosis and therapy with adults with ADHD/ASD.

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Physiotherapy services

Digital access to qualified physiotherapists, for when healthcare needs extend beyond a routine doctor's appointment.

Our online physiotherapy appointments can help with musculoskeletal issues, restoring movement following injury and more.

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Dietitian services

Our online dietitian appointments can help patients with hormonal disorders such as PCOS, digestive disorders such as IBS and coeliac, food allergies and intolerance, supporting healthy immune systems and more.

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Simplifying healthcare and improving lives

Symbio, the whole health subscription

Looking for a whole-health subscription suitable for the whole workforce? Our native app, Symbio, is designed for SME clients, providing access to virtual GP, EAP and physiotherapy services to uninsured populations all in one place.

Interested? Get in touch to get a quote.

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Symbio App

What our clients say

Having worked in this industry for over 25 years, we can honestly say the HealthHero are a leading organisation in their field and would highly recommend them to provide services for your business.
Santé Group
Trusted by
vhi logo
benenden health logo
sante group logo
Simply health logo
WPA logo
vhi logo
benenden health logo
sante group logo
Simply health logo
WPA logo

Why work with HealthHero?

By combining innovative digital tools with clinical excellence at scale, we reimagine clinical pathways and deliver these at scale via group risk, PMI, and cash plan providers. We also support employee benefit consultants, general insurance brokers, wellbeing organisations, occupational health companies as well as HR and H&S outsourcing companies.

Clinical excellence at scale

Taking care of 7m+ people in the UK and Ireland enables us to handle large-scale operations or scale up new schemes at low costs 

The network effect allows us to ramp up to a run rate of more than 40,000 consultations per year in just three months 

Digital tools

Our digital tools include personalised self-care programmes embedded within clinical pathways 

To increase clinical outcomes and patient satisfaction, we integrate self-care programmes such as Cognitive Behavioural Therapy, exercises, diabetes and menopause content into clinical pathways  

Workshops and phased  implementation

We run joint service design workshops to reimagine clinical pathways, launch new products, and drive continuous improvement  




claim cost reduction




years of experience


GP’s within our network

Get in touch

We would love to hear from you.
You can get in touch by using the form.

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