We offer workplace benefits that give employees access to primary care, mental health support and wellbeing tools.

Many insurers only offer certain features to certain staff, leaving employers to piece together multiple suppliers. HealthHero is different: we offer the full range to all staff as one connected service, with Management Information giving employers visibility into how it's used.

One core services include Virtual GP, mental health support, physiotherapy, and dietetics.

We also offer additional specialist services, including women's health, ADHD support, weight management, second medical opinion, and blood tests and scans.

Yes. Your people get 24/7 access to UK or Irish-registered GPs by phone, with video appointments available during set hours. Prescriptions, referrals and fit notes are included where clinically appropriate.

Our core EAP includes 24/7 counselling, manager support, legal and financial guidance, critical incident response, and structured therapy. HR also gets anonymised reporting.

Yes. Both Virtual GP and EAP are available around the clock, every day of the year, including bank holidays.

Yes. Every employee uses the same app, wherever they work. Hybrid, shift-based and multi-site teams get the same fast access.

HR and wellbeing leads get reports with anonymised insights. You can see service adoption, trend data and feedback, without compromising employee privacy. Depending on the scheme size, reporting can be segmented into cohorts, such as geographical location or business area.

Fast access to a GP by video or phone means employees don't need to take time off or travel to be seen, so minor issues get treated before they become long-term problems. And with long NHS waits for mental health support, our services help employees get help at an earlier stage, before issues escalate.

Yes. All consultations are confidential. No information about individuals or specific problems is shared with the employer. HR sees only anonymised, aggregated usage data. Confidentiality is only broken where there's a serious risk of harm to the individual or someone else.

We launch large employers in weeks, not months. Our team handles onboarding, communications and integration so your HR team doesn't carry the lift.

Yes. CQC rated Good and Outstanding. ISO certified. NHS Data Security and Protection Toolkit compliant. MHRA and HPRA registered.