healthhero-difference-hero

Combining gold-standard clinical expertise with smart technology

Clinical excellence, guaranteed

We are committed to providing you with the highest quality services available.

doctor consoling a patient
Group of people smiling
lady smiling to the side
group of people smiling together
lady smiling with mug

Clinical Capacity

Multidisciplinary team of more than 4,200 clinicians covering 30+ specialities across 4 markets.

High clinician satisfaction

Unique and attractive employment proposition ensures low churn rate.

Accreditations

Adherence to ISOs beyond what is usually seen in the market:

  • ISO 13131
  • URS/UKAS 9001
  • URS/UKAs 27001

Governance

  • Experienced Clinical Board responsible for ensuring the highest clinical governance and quality.
  • Including 500+ patient feedback surveys sent daily and carefully analysed.

Outcomes

Technology, reimagined

Transforming healthcare through digital innovation that enriches the patient and practitioner experience, while saving clinical time and cost.

Digital Tools

Blue & Grey Circles 1
Class I Medical Devices
Health Risk Assessment

With personalised HRA algorithms, you get a comprehensive assessment of your physical and mental health. Our tool gives actionable recommendations on how to improve your health and prevent diseases by suggesting blood tests, consultations and more.

Symptom Assessment

Provide single digital front door for accessing your service through our Symptom Assessment tool. Our Class-1 medical device includes online triage, acuity monitoring and referral router.

two images of phone screens showing the app features
Blue & Grey Circles 2
Smart Mental Health chatbot

Smart Mental Health chatbot creates humanised relationship and facilitates adoption and discretion. It provides self-help tools such as Cognitive Behavioural Therapy, breathing exercises or guided meditation.

two images of phone screens showing a conversation with a chatbot

Service delivery

Multimodal Access & Personalisation

Blue & Grey Circles 1
Bespoke service

We customise products and services to meet client requirements and expectations. Our services can be delivered via:

  • API integration
  • Progressive Web App (PWA), which can be white labelled
  • Mobile app
  • Telephone line
Discuss your health app

Access

Convenience and  speed

Blue & Grey Circles 2
Video and Phone

Fast and convenient, 24/7 service to support users whenever and wherever they need help.

Live Chat

Three concurrent chats maximising clinical capacity.

Asynchronous

Clinically valid form fill prescription approval process to ensure high efficiency.

Hybrid

Seamlessly integrated into local healthcare system.

Chatbot App

Integrations

Flexibility and clinical pathway orchestration

Icon-www-NHS
NHS

Our services can be easily integrated with the NHS.

Icon-www-Partners
Partners

We design clinical pathway orchestration.

Icon-www-Hybrid
Client services

We offer integration with 3rd party providers.

Trusted by
British_Airways_logo-229242428
Sainsburys_logo_logotype
bbc-logo-png-bbc-logos-img-4500x1290
well-pharmacy-logo
vhi-logos-idQCEKz2na
good thinking logo
circle_health_group_blue_logo
WPA logo
MetLife_logo
Vivup-logo
vidacare
damhealth
British_Airways_logo-229242428
Sainsburys_logo_logotype
bbc-logo-png-bbc-logos-img-4500x1290
well-pharmacy-logo
vhi-logos-idQCEKz2na
good thinking logo
circle_health_group_blue_logo
WPA logo
MetLife_logo
Vivup-logo
vidacare
damhealth