Consult

24/7 access, on-demand

Access GP services by phone, live chat, email, video, and in-person—24/7, 365 days a year.

Flexible, customisable services

Tailored healthcare solutions to match your organization’s needs, with flexibility and cost savings.

Seamless integration

Easily integrate tools into your existing channels, via branded web apps or API integrations.

Insightful analytics

Gain valuable insights into service performance, clinical outcomes, and user feedback to continuously improve patient experiences.

The HealthHero Difference

Accreditations & Gold-Standard Care

Trusted by patients, delivering quality healthcare at scale.

25+ years of experience across all sectors.
Over 210 GMC/IMC-registered clinicians, conducting 400k consultations per month.
96% patient satisfaction, rated "excellent."

True flexibility

Access healthcare when and where it’s needed, with customizable services delivered through web apps or API integration.

Virtual GP services

Access a GP on-demand via video, phone or chat 24/7. Our gold-standard clinicians are readily available for diagnosis, advice and treatment. Patients can save time waiting for an appointment and get treatment quicker.

What's available?

For patients

When you use our easy booking tools, you are provided with the options and access that are convenient for you

Easy, convenient phone or online booking

Access one of 210+ GMC registered doctors, including specialists in diabetes, women's health, and sports medicine.

Choose from flexible appointments available at a time that suits

Get prescriptions delivered or collected from a local pharmacy, along with specialist referral letters hand fit notes needed for the workplace.

For organisations

A choice of anytime and overnight GP packages

Gain measurable insights into patient satisfaction, trends and more.

Work with a dedicated account manager who will support the launch of your services and provide monthly communication materials and quarterly service reviews.

Access our UK based Customer Service Team, 24/7.

Allied Health Services

When healthcare needs extend beyond a routine doctor's appointment, give your employees access to physiotherapists, dietitians, mental health specialists and more.

What’s available?

For patients

Easy, convenient phone or online booking

Your choice of video, phone or chat consultations

30-minute appointments within one working day.

Treatment plans, exercises and follow-up appointments.

Second medical opinion services.

Post screening consultations.

For organisations

Gain measurable insights into patient satisfaction, trends and more.

Work with a dedicated account manager who will support the launch of your services and provide monthly communication materials and quarterly service reviews.

Access our UK based Customer Service Team, 24/7.

The information saved my life. I went straight to the hospital as advised and was treated for Chronic heart failure. I was in Spain at the time.

To be able to phone from France in the middle of the night, worrying about shooting leg pains and to receive analysis and advice was very reassuring.

Using the HealthHero service has been revelatory; no longer do you have to wait days or weeks for a simple GP consultation. It’s quick, convenient and with great customer service; what more could I ask for?

Trusted by

Meet Symbio

Whole-health support for happier, more resilient teams

With Symbio, all your employees have access to virtual consultations with GPs, Mental Health Counsellors and Physiotherapists along with preventative, personalised self-care

Symbio