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Virtual GP & Allied Health Services

Our on-demand 24/7 virtual GP gives patients true convenience. Add Allied Health Services on top and give your employees access a complete range of healthcare services. 

Hassle-free healthcare 

Digital healthcare is fast becoming the most convenient way to access quality care. Today, 76% of patients are interested, compared to only 19% pre-COVID-19. Our Virtual GPs can be accessed 24/7, while our Allied Health Services extend out to include expert physiotherapists, dieticians and mental health specialists. 

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24/7 access, on-demand  

Patients can access GP services on-demand, by phone, live chat, email, video and in person, 24/7, 365 days a year. 

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Flexible, customisable services 

Services are can be layered up to match your organisations' needs. Enjoy the flexibility and cost savings of a more tailored healthcare solution. 

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Seamless integration 

Tools slot in to your existing channels with ease. Choose how they're delivered; whether it's through branded web apps or API integrations. 

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Insightful analytics 

Gain valuable insights into service performance, clinical outcomes and user feedback – and use them to improve your patients' experience. 

The HealthHero Difference

Healthcare at scale 

  • With a combined 25+ years' experience across all sectors, we know how to simplify healthcare and deliver a snag-free, efficient service at scale. Our team of over 210 GMC/IMC-registered clinicians carry out 400k consultations per month. 

    • Gold-standard care

  • Working in more than 30 different specialties, our clinicians meet standards over and above industry expectations. As experts in their field they take the time to make patients feel valued. It's why 96% of patients rate us 'excellent'. Inspected and rated 'Good' by the Care Quality Commission

    • True flexibility

  • Patients enjoy a better standard of healthcare that can be accessed when and where they need it. Organisations can choose from customisable services delivered through our web app or through API integration. 

    • Tailored services, scalable solutions

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    Allied Health Services
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    Virtual GP services 

    Access a GP on-demand via video, phone or chat 24/7. Our gold-standard clinicians are readily available for diagnosis, advice and treatment. Patients can save time waiting for an appointment and get treatment quicker.  

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    What's available?

    For patients

    When you use our easy booking tools, you are provided with the options and access that are convenient for you

  • Easy, convenient phone or online booking 

  • Access one of 210+ GMC registered doctors, including specialists in diabetes, women's health, and sports medicine. 
  • Choose from flexible appointments available at a time that suits 
  • Get prescriptions delivered or collected from a local pharmacy, along with specialist referral letters hand fit notes needed for the workplace. 

    • For organisations

  • A choice of anytime and overnight GP packages 
  • Gain measurable insights into patient satisfaction, trends and more. 
  • Work with a dedicated account manager who will support the launch of your services and provide monthly communication materials and quarterly service reviews. 
  • Access our UK based Customer Service Team, 24/7. 
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    Allied Health Services 

    When healthcare needs extend beyond a routine doctor's appointment, give your employees access to physiotherapists, dietitians, mental health specialists and more. 

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    What’s available?

    For patients

  • Easy, convenient phone or online booking  
  • Your choice of video, phone or chat consultations 
  • 30-minute appointments within one working day.  
  • Treatment plans, exercises and follow-up appointments. 
  • Second medical opinion services. 
  • Post screening consultations. 

    • For organisations

  • Gain measurable insights into patient satisfaction, trends and more. 
  • Work with a dedicated account manager who will support the launch of your services and provide monthly communication materials and quarterly service reviews. 
  • Access our UK based Customer Service Team, 24/7. 
    • Accreditations
    ISO 13485_UKAS_URS
    ISO 27001_UKAS_URS (1)
    ISO 9001_UKAS_URS
    BSI logo ISO TS
    CQC inspected and rated good RGB
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    The information saved my life. I went straight to the hospital as advised and was treated for Chronic heart failure. I was in Spain at the time.
    To be able to phone from France in the middle of the night, worrying about shooting leg pains and to receive analysis and advice was very reassuring.
    Using the HealthHero service has been revelatory; no longer do you have to wait days or weeks for a simple GP consultation. It’s quick, convenient and with great customer service; what more could I ask for?
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    Meet Symbio

    Whole-health support for happier, more resilient teams

    With Symbio, all your employees have access to virtual consultations with GPs, Mental Health Counsellors and Physiotherapists along with preventative, personalised self-care

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    Get in touch

    We would love to hear from you.
    You can get in touch by using the form.