whole health subscription for your employees
Affordable | Convenient | Engaging | Safe
Symbio, the Affordable Healthcare Subscription for Uninsured Employees
- 15% of your wage bill = the cost of poor wellbeing.
- 10 Days average waiting time to get an appointment with a GP on the NHS.
- £500+ per employee per year for current private medical insurance plans.
Symbio is the affordable healthcare subscription that brings together preventative, personalised self-care and access to virtual consultations with GPs, Mental Health Counsellors and Physiotherapists in a single app for all your employees.
Start today for less than £5 per employee per month.

87% of Employees
In the UK are without private medical insurance. It's time to address this critical gap in healthcare coverage.
As delays in accessing healthcare and living costs continue to worsen, these uninsured employees bear the brunt of the consequences.
1 in 5 Employees
Experience negative impacts on their work due to delays in seeing a healthcare professional.
Long wait times for healthcare lead to burnout, presenteeism, and, ultimately, a significant loss of productivity and talent.
42% of Employees
Quit their job because of burnout. This pervasive issue is taking a toll on both individuals and businesses alike.
For those who stick around, 61% feel they are less productive due to tiredness and stress levels are up 76% since 2022.
WHY SYMBIO?
modern day healthcare subscription
A Healthcare Subscription for the Uninsured
Access to preventative self-guided programmes, GPs, Counsellors, and Physiotherapists for the people left out by PMI and Cash Plans.
HealthHero's services adhere to the highest clinical governance standards, so your employees are kept safe every time they interact with us.
Symbio brings personalised, preventative care to your employees in the most Affordable, Convenient, Engaging and Safe way.

Affordable
Compared to Cash Plans and Private Medical Insurance, Symbio fits into your budget, starting at less than £6 per employee per month.
No need to procure with multiple providers to secure whole health service access for your employees.
Convenient
Preventative self-care and a vast network of GPs, Mental Health Counsellors and Physiotherapists with same day appointments for employees through a single app
Plus, access to anonymised, aggregated insights for your organisation in the Symbio Manager Hub.
Engaging
Personalised self-guided programmes with clinically approved assessments via a chatbot and over 200 pieces of content to engage with.
Clinical Quality + Safety
GPs, Mental Health Counsellors and Physiotherapists working under HealthHero's robust clinical governance framework are available with a few clicks. Market leading CQC ratings and patient satisfaction underpin all of Symbio's services.
IMPACT
Adoption of Symbio by employees across our customers. Higher than the adoption rate of other wellbeing apps.
The engagement of other B2B apps in the wellbeing space, with 19% monthly user return rate.
Average increase in mood rating for employees engaging with HealthHero's services.
Of employees rate their overall experience with Symbio's clinical services as excellent.
Personalised, preventative programmes in Symbio have helped identify emerging wellbeing issues up to 8 weeks in advance of a traditional EAP.
Of employees would recommend Symbio's services to a friend or colleague.
get started with symbio
Health and wellbeing just got easier
Request a Demo
Book your demo in our calendar today!
Get Started Today!
Get a quote today and get started with Symbio in less than 24 hours.
SYMBIO EMPLOYEE APP
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Instant Access to Clinical Services
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Unlimited GP appointments, in-the-moment mental health counselling sessions or up to 6 sessions of structured counselling per issue, and remote physiotherapy consultations are all available right within the app. Book and speak to a healthcare professional in less than 24 hours plus get prescriptions, fit notes and referrals.
Unified Experience for Mind and Body
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The Wellbeing Index: With a personal wellbeing score, employees can monitor their own health and wellbeing over time to make better decisions about their personal health.
Goal Setting
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Validated by HealthHero’s clinical team, Symbio’s self-guided programmes encourage self-improvement across a range of topics, from dealing with procrastination to work life balance.
Rich & Personalised Content Library

A library of text, audio and video content, with new wellbeing topics added regularly and relevant content presented to your employees at the right time for them.
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Instant Access to Clinical Services
Unlimited GP appointments, in-the-moment mental health counselling sessions or up to 6 sessions of structured counselling per issue, and remote physiotherapy consultations are all available right within the app. Book and speak to a healthcare professional in less than 24 hours plus get prescriptions, fit notes and referrals.
.png?width=1634&height=3256&name=MicrosoftTeams-image%20(17).png)
Unified Experience for Mind and Body
The Wellbeing Index: With a personal wellbeing score, employees can monitor their own health and wellbeing over time to make better decisions about their personal health.
.png?width=1634&height=3256&name=MicrosoftTeams-image%20(16).png)
Goal Setting
Validated by HealthHero’s clinical team, Symbio’s self-guided programmes encourage self-improvement across a range of topics, from dealing with procrastination to work life balance.

Rich & Personalised Content Library
A library of text, audio and video content, with new wellbeing topics added regularly and relevant content presented to your employees at the right time for them.
SYMBIO MANAGER HUB




A Place to Manage Wellbeing

As a Symbio admin, you will have access to the Symbio Hub that let's you manage your users, spot trends in mood and wellbeing as well as activity among your Symbio users.
Measure The Impact

With Symbio Hub you can see the latest adoption, engagement and wellbeing statistics of your organisation.
Custom Grouping

Group your statistics in any way you choose. Completely anonymised data will show you how different locations, departments, genders, ages and more are fairing with their health and wellbeing.
Foresight Like Never before

See real-time engagement statistics about what topics, goals and content are most important to people at your organisation. Some customers have seen trends 8 weeks before they appear in their EAP.

A Place to Manage Wellbeing
As a Symbio admin, you will have access to the Symbio Hub that let's you manage your users, spot trends in mood and wellbeing as well as activity among your Symbio users.

Measure The Impact
With Symbio Hub you can see the latest adoption, engagement and wellbeing statistics of your organisation.

Custom Grouping
Group your statistics in any way you choose. Completely anonymised data will show you how different locations, departments, genders, ages and more are fairing with their health and wellbeing.

Foresight Like Never before
See real-time engagement statistics about what topics, goals and content are most important to people at your organisation. Some customers have seen trends 8 weeks before they appear in their EAP.
Packages
Choose your Symbio Healthcare Subscription
Symbio
The Essentials
get started with symbio
Health and wellbeing just got easier
Request a Demo
Book your demo in our calendar today!
Get Started Today!
Get a quote today and get started with Symbio in less than 24 hours.
POWERED BY HEALTHHERO
Delivering services across a range of sectors
Corporate | Insurance | Education















QUALITY AND GOVERNANCE




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testimonials
See what employees have to say...
"To be able to have a consultation late at night, worrying about shooting leg pains and to receive analysis and advice was very reassuring."
Arthur
Consultation with a GP
"The information saved my life. I went straight to the hospital as advised and was treated for Chronic heart failure. I was in Spain at the time."
Claire
Consultation with a GP
"The counsellor took a lot of time and really helped me at a moment where I felt that I might not be safe."
Simon
Consultation with a Mental Health Counsellor
"Without the counselling I would have struggled both at home and at work. Counselling has helped me in more ways than I could have imagined."
Keisha
Structured Counselling with a Mental Health Counsellor
"With some very specific and easy to follow guidance, the physio helped me ease my lower back pain that I'd been compensating for for weeks."
Jenny
Remote consultation with a Physio
See what organisations have to say...
“I discovered Symbio when searching for a platform that would provide employees with a variety of solutions to aid their wellbeing.
Straight off the bat I was drawn to their approach – a preventative tool that considers various methods to aid both mental & physical health. We wanted something easy to navigate and accessible for my team and Symbio ticked the boxes."
Amy McCaffrey
Operations Manager, MKH Search
“We wanted to give our employees the tools to help them look after their health, on their terms with information personal to them. The fact we can do that through a single app like Symbio, has given us valuable insights for our wellbeing strategy.
With real-time analytics about which wellbeing topics our staff are engaging with most within Symbio, we are able to get ahead of issues of particular relevance to our staff which has helped shape our plan of wellbeing activities”
Mary Moran
Head of Organisational Development, Equality & Engagement, University of Liverpool
“With the information we will glean from the Symbio Hub, we will get a view of employee wellbeing that we have never had before.
We hope this will take us towards a more pointed, proactive wellbeing strategy, as well as ensuring our employees get access to the clinical professionals from HealthHero at a time when access to clinicians is tricky.”
Michelle Stephens
HSQE Manager, A&M Electricals
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