Simplifying Healthcare
Improving Lives

We improve lives by using the latest on-demand digital access to bring medical advice from clinical experts to the hands of millions of people no matter where or when they need it

We are a virtual healthcare provider

HealthHero brings together human expertise and digital convenience providing remote access to doctors and expert clinicians directly to patients, insurance-policy holders and employees

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What do we do

We offer a suite of virtual healthcare services delivered 24/7 via phone, video calls and online chat

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Virtual GP

Unlimited, 24/7 access to experienced GPs, at home, work, whilst travelling or on holiday
Mental Health

Our Emotional Wellbeing Practitioners provide support, guidance and coping strategies, to help prevent more serious mental health issues
Musculoskeletal

Our experienced Musculoskeletal Practitioners are available to provide support, advice and guidance for injuries, aches and pains
Specialists

Access experienced consultants who specialise in a specific area of medicine remotely for support in diagnosis, advice and second opinion

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Virtual GP

Unlimited, 24/7 access to experienced GPs, at home, work, whilst travelling or on holiday

Mental Health

A complete mental wellbeing service that integrates several clinically proven counselling approaches from everyday mental wellbeing support to tailored critical incident support

Musculoskeletal

Our experienced Musculoskeletal Practitioners are available to provide support, advice and guidance for injuries, aches and pains

Specialists

Remotely access experienced consultants with a range of medical specialities for support in diagnosis, advice and second opinion

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Our Expertise

HealthHero is built upon the powerful combination of digital knowhow and telehealth expertise with over 20 years’ experience in connecting patients with doctors remotely

22m

Lives Covered

95%+

Satisfied Patients

1000+

Businesses Served

We bring together digital convenience with human expertise

HealthHero combines the convenience of digital delivery with expertise from experienced clinicians to provide healthcare at a time, place and device that suits you

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Convenience

Easy and timely access to doctors from anywhere, using the digital channel of choice
Empathy

Our experienced doctors listen to patient needs, and deliver caring and considerate medical advice
Clarity

Health advice shouldn’t be complicated. Our doctors take great care to ensure patients are clear about the best course of action

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Convenience

Easy and timely access to doctors from home, using the digital channel of your choice

Empathy

Our experienced doctors listen to patient needs, and deliver caring and considerate medical advice

Clarity

Health advice shouldn’t be complicated. Our doctors take great care to ensure patients are clear on the best course of action

Customer Quotes

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“The GPs are highly experienced and always provide an efficient but empathetic service to customers.”

Rob Corkhill, Senior Product Manager

“GP24 has sparked fantastic reviews across our business in less than 2 weeks. The flexibility of access and availability of clinicians on top of a fantastic customer service has so far been very well received.”

Sarah Barton, Occupational Health and Wellbeing Operations Manager

Customerquotes

“The GP service is consistently ranked by Benenden members as one of the most valued benefits of their membership in satisfactory surveys”

Jane Walker, Provider Relationship Manager at Benenden

The GPs are highly experienced and always provide an efficient but empathetic service to customers.

Rob Corkhill, Senior Product Manager at Saga

GP24 has sparked fantastic reviews across our business in less than 2 weeks. The flexibility of access and availability of clinicians on top of a fantastic customer service has so far been very well received.

Sarah Barton, Occupational Health and Wellbeing Operations Manager at Anglian Water

We had high expectations, but happily the actual propositions exceeded those. If you use yourself as a yardstick – “what would you want for yourself?” then it absolutely fitted the bill.

Director of underwriting and claims strategy, Guardian FS

Using the HealthHero service has been revelatory; no longer do you have to wait days or weeks for a simple GP consultation. It is quick, convenient and with great customer service; what more could I ask for?