Clinical Telephone Counsellors


  €24,000-€35,000 FT per annum

Hours of work

  Min.3 days/shifts each week


Home working


Validium – the market leader for EAP quality and standards – have an exciting opportunity to join our EAP clinical team.

Validium is part of HealthHero, a digital health provider that brings together human expertise and digital convenience to provide quality remote health consultations. HealthHero provides a full spectrum of primary care services delivered through a suite of digital tools, and it is the preferred supplier for over 1000 businesses, covering 8 million individual lives and currently operates in United Kingdom, Germany, and the Republic of Ireland.

Job Overview

We are looking for Accredited Counsellors with a sound background, preferably with a certificate in Supervision, to join our multi-tasking team of professional telephone counsellors. We require a minimum of 3 days / shifts each week to be worked. Experience of working within a commercial environment may also be useful as well as being IT literate. You will be joining an energetic and vibrant team helping to maintain Validium as a market leading EAP provider.

Your role will be varied and therefore we are expecting that you have good clinical, communication and organizational skills and will be interested in delivering:

  • Clinical Assessments
  • Structured Telephone Counselling
  • Video Counselling
  • Critical Incident Support
  • Psychological First Aid
  • Clinical Reviews
  • Clinical Support for our Irish Affiliate Network

We deliver support to our Service Users 24/7/365 and we expect you to do at least 1 weekend and overnight shift per month.

After your training which will take up to 6 weeks, you will be part of the rota to cover the phone lines 24/7.

We welcome applicants with this level of experience and skill from across Ireland.

How to apply

If you are interested in this role, please send your CV and covering letter to

Closing date for applications is 2021