General
terms of use

Use of this website (the “Website”) constitutes your acceptance of these terms and conditions (the “Terms”), which take effect at the time you first access the Website. If you do not accept these Terms you must not use the Website. References in these Terms to the Website means www.healthhero.com

Conditions of website usage

MedTop Healthcare Limited (“MedTop”) (a company incorporated in England with company number 10675063 whose registered office is at 10 Upper Berkeley Street, London W1H 7PE) is providing the Website and its contents on an ‘as is’ basis and makes no representations or warranties of any kind with respect to the Website or its contents. MedTop disclaims all such representations and warranties. In addition, MedTop does not represent or warrant that the information accessible via the Website is accurate, complete or current.

The Website is intended for use only by those who can access it from within the UK. If you choose to access the Website from locations outside the UK, you are responsible for compliance with local laws where they are applicable.

As a condition of your use of the Website, you agree to comply with any terms and conditions which govern a contract between us.

MedTop may prevent or suspend your access to the Website if you do not comply with any part of these Terms, any terms or policies to which they refer or any applicable law.

Unacceptable use

As a condition of your use of the Website, you agree not to use the Website:

  • for any purpose that is unlawful under any applicable law or prohibited by these Terms;
  • to commit any act of fraud;
  • to distribute viruses or malware or other similar harmful software code;
  • for purposes of promoting unsolicited advertising or sending spam;
  • to simulate communications from MedTop or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);
  • in any manner that disrupts the operation of the Website or business or the website or business of any other entity;
  • in any manner that harms minors;
  • to promote any unlawful activity;
  • to represent or suggest that MedTop endorse any other business, product or service unless MedTop have separately agreed to do so in writing;
  • to gain unauthorised access to or use of computers, data, systems, accounts or networks; or
  • to attempt to circumvent password or user authentication methods.

Bulletin boards, chat rooms and other interactive services

MedTop may make bulletin boards, chat rooms or other communication services (“Interactive Services”) available on the Website.

MedTop are not obliged to monitor or moderate any text, images, video, audio or other multimedia content, information or material (“Submission”) submitted to its Interactive Services, excluding any personal information or feedback provided by you. Where MedTop does monitor or moderate Submissions it shall indicate how this is performed and who should be contacted in relation to any Submission of concern to you.

MedTop may remove or edit any Submission to any of its Interactive Services whether they are moderated or not.

Any Submission you make must comply with the Submission standards set out below.

By making a Submission, you grant to MedTop a royalty-free, irrevocable, non-exclusive, transferable licence to use, reproduce, modify, publish, edit, translate, distribute, perform and display the Submission (in whole or in part) on the Website, and on any other websites operated by MedTop, indefinitely.

For the avoidance of doubt, this section does not apply to any personal information or feedback that you provide to MedTop during your use of our Website and/or Services.

Submission Standards

Any Submission you make to the Interactive Services and any other communication to users of the Website by you must conform to standards of accuracy, decency and lawfulness, which shall be applied in MedTop’s discretion, acting reasonably.

Any Submission or communication by you must be:

  • your own original work and lawfully submitted;
  • factually accurate or your own genuinely held belief;
  • provided with the necessary consent of any third party;
  • not defamatory or likely to give rise to an allegation of defamation;
  • not offensive, obscene, sexually explicit, discriminatory or deceptive; and
  • unlikely to cause offence, embarrassment or annoyance to others.

Limitation of liability

Except as specifically stated on the Website, to the fullest extent permitted at law, neither MedTop nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of the Website or the information, content, materials or products included on the Website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, MedTop does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of MedTop, its affiliates, directors, employees or other representatives.

Links to other sites

On the Website you may be offered links to other websites. You acknowledge that the owners of such websites may be independent from MedTop and MedTop does not endorse or accept any responsibility for their content or services they may offer

Modification of terms

These Terms are dated [14.05.2020]. No changes to these Terms are valid or have any effect unless agreed by MedTop in writing or made in accordance with this clause. MedTop reserve the right to vary these Terms from time to time. Updated Terms will be displayed on the Website and by continuing to use and access the Website following such changes, you agree to be bound by any variation made by MedTop. It is your responsibility to check these Terms from time to time to verify such variations.

Privacy Policy

MedTop respects your privacy. Any personal information that you provide to MedTop will be dealt with in line with its privacy policy, which explains what personal information MedTop collects from you, how and why it collects, stores, uses and shares such information, your rights in relation to your personal information and how to contact MedTop and supervisory authorities in the event you have a query or complaint about the use of your personal information.

MedTop’s privacy policy is available at privacy policy.

Copyright

The Website and all intellectual property rights in it including but not limited to any content are owned by MedTop, its licensors or both (as applicable). Intellectual property rights means rights such as: copyright, trademarks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). MedTop and its licensors reserve all of its and their rights in any intellectual property in connection with these Terms. This means, for example, that MedTop and its licensors remain owners of them and free to use them as MedTop and its licensors see fit.

Nothing in these Terms grants you any legal rights in the Website other than as necessary to enable you to access the Website. You agree not to adjust to try to circumvent or delete any notices contained on the Website (including any intellectual property notices) and in any digital rights or other security technology embedded or contained within the Website.

Accuracy of information and availability of the Website

While MedTop tries to make sure that the Website is accurate, up-to-date and free from bugs, it cannot promise that it will be. Any reliance that you may place on the information on the Website is at your own risk.

MedTop may suspend or terminate operation of the Website at any time as it sees fit.

Content is provided for your general information purposes only and to inform you about MedTop and its news, features, services and other websites that may be of interest.

While MedTop tries to make sure that the Website is available for your use, it does not promise that the Website is available at all times nor does it promise the uninterrupted use by you of the Website.

Events beyond MedTop’s control

MedTop shall have no liability to you for any breach of these Terms caused by any event or circumstance beyond its reasonable control including, but not limited to, strikes, lock-outs or other industrial disputes; breakdown of systems or network access; or flood, fire, explosion or accident.

Contact

If you have any questions relating to the Website, please contact MedTop at ask@mediredi.co.uk

How to make a request

Should you wish to exercise any of your rights please email us at dpo@mediredi.co.uk or write to: The Data Protection Officer, MedTop Healthcare Limited, 10 Upper Berkeley Street, London W1H 7PE.

Please note that where we are unable to confirm or have reasonable doubts concerning the identity of the person making a request to exercise the rights above, we will require additional proof of identity (e.g. a copy of your driving licence or passport and a recent utility or credit card bill) and/or evidence of the requester’s authority to exercise these rights.

We will ask for information on the right you wish to exercise and the information to which your request relates.

If you make a request, we will respond to you without undue delay and in any event within one month of your request.

Your right to complain

We hope that we can resolve any query or concern you may raise about our use of your information. However, if you are not happy with how we have processed your personal information, handled your privacy rights or responded to a complaint, you can complain to the ICO who may be contacted at https://ico.org.uk/concerns or telephoning +44 (0)303 123 1113.

What happens when this policy changes?

Changes may be necessary to this policy to reflect legal or data processing developments. If we change the policy, we will update them on our website so that you can review the changes. If MedTop is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give notice to you if affected before personal information is transferred or becomes subject to a different privacy policy.

Your rights and how you can reach us

Changes may be necessary to this privacy policy from time to time to reflect contractual, legal or data processing developments. If we change this privacy policy, we will update them on our website.