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Posted by HealthHero

Helping patients get faster, more secure access to their prescriptions

Patient collecting prescription
1 minute read

HealthHero has partnered with SignatureRx to facilitate faster, more secure, paperless prescriptions for our patients. 

HealthHero patients can now have their prescription ready to collect within as little as two hours of their consultation with a GP. Our new partnership with SignatureRx halves the typical wait times for prescriptions, and means that patients can collect it from most independent pharmacies in the UK and all the large multiples including Boots, Tesco, Wells and Lloyds pharmacies. 

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How it works 

Following a consultation, GPs can securely sign and send paperless prescriptions. Within two hours, patients are then notified that their prescription is ready, along with their unique 15-digit prescription ID code and a guide on how to collect it. 

They simply take this code to their chosen pharmacy who can enter the unique ID on the SignatureRx website to securely download and dispense the prescription. 

Patients also have the option to have their prescription delivered if more convenient, with delivery available to all UK addresses and some areas of Europe. 

Dr Emma Southworth, Deputy Medical Director at HealthHero, commented:  

“This new service has reduced the waiting time for collection of prescription items dramatically and reflects our mission to simplify healthcare and improve lives. Giving patients the option to collect from most UK pharmacies offers flexibility, whilst the option to have items delivered to a home address benefits the housebound. The service provides a simple and quick turnaround enabling our GPs to treat conditions promptly.” 

Find out more about HealthHero's virtual GP service here.

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