Customer Success
Nov 3, 2022

How we're helping MetLife to offer extended support for families

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Recognising the strain on physical and mental wellbeing that many UK families are currently facing, leading insurance provider MetLife has partnered with HealthHero to provide extra support, particularly during times of need, at no extra cost to eligible Group Risk policyholders.

At a time when the NHS is under increasing strain, the HealthHero partnership ensures employees, and their families, can access the virtual GP24 service 24/7/365. The service provides families with access to unlimited consultations with experienced practicing GPs, open referrals, flexible prescription collection or local prescription delivery and second medical opinions for additional reassurance.

Aseem Sadana, CEO UK&I of HealthHero, commented:

“We’re excited to be launching our partnership with MetLife. The partnership helps bring to life our company values of simplifying healthcare and improving lives by providing MetLife policyholders and their families 24/7 remote access to experienced, practising GPs.

“By providing digital symptom assessment and, where appropriate, prescriptions or onward referral, we will help to provide policyholders peace of mind with a flexible service suited to their needs.”

Adrian Matthews, Employee Benefits Director of MetLife UK, said:

“At a time when everyone is cutting back and families are feeling the strain, we wanted to help employers offer more to support their employees. Our new partnerships with HealthHero and Everest enables us to offer our most comprehensive employee benefits programme yet, which extends to further support families in times of ill health and bereavement. “Our Group Life plan helps employers support their workforce and their families with quick same-day access to a GP wherever and whenever they need.”

Learn more about HealthHero's GP24 service here.

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