whole health subscription for small businesses
Affordable | Convenient | Engaging | Evidence Based
The Whole Health Subscription for Uninsured Employees
Get access for less than £5 per employee per month.
With Symbio your employees get:
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Same-day virtual GP appointments
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Virtual mental health counselling appointments or full EAP with financial and legal support
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Virtual physio appointments
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Personalised self-care programmes
If your business has less than 1000 employees you can get started today.

Of employees rate their overall experience with Symbio's clinical services as excellent.
Of employees would recommend Symbio's services to a friend or colleague.
87% of Employees
Are without private medical insurance, with an even higher proportion without access to healthcare professionals in smaller businesses.
As delays in accessing healthcare worsen, these uninsured employees bear the brunt of the consequences.
1 in 5 Employees
Experience negative impacts on their work due to delays in seeing a healthcare professional.
Long wait times for healthcare lead to burnout, presenteeism, and, ultimately, a significant loss of productivity and talent.
42% of Employees
Quit their job because of burnout. This pervasive issue is taking a toll on both individuals and businesses alike.
For those who stick around, 61% feel they are less productive due to tiredness and stress levels are up 76% since 2022.
Are you running a small business?
Join others benefiting from Symbio
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“We wanted an affordable healthcare solution for the staff in our firm that are not covered by our private medical insurance plan. In particular, we wanted to make sure they could access a GP easily and effectively.
Symbio has provided a single access point to GPs that also allows us to route our current EAP through the app as well.”
Symbio customer
Laura Ali
Senior HR Manager, Freeths
“We are a business that deals with very difficult, personal situations on a daily basis. Symbio has been game changing for our staff.
There are numerous examples, already, of where Symbio has helped a member of our staff by giving them access to the tools and professional care they need in an instant. Without it we wouldn't have any cover for our employees, as health plans and insurances are simply not affordable for us.”
Symbio Plus customer
S. Farrell
Head of HR, Rehability UK
"We were already impressed with HealthHero's EAP services as a long standing customer, but Symbio has brought a whole health wellbeing benefit to our employees at such an affordable price compared to private medical insurance plans. It's enabled us to support our colleagues in ways we didn't think would be possible as a smaller business, in a market where health plans are not necessarily catered to our needs."
Symbio Plus customer
The Paddington Partnership
"We have been a HealthHero Assist EAP customer for many years now. In our organisation we had our EAP and a health insurance plan running alongside each other. Symbio was an obvious evolution for us in order to create a single access point for all our essential healthcare services for staff.
With Symbio we now access our HealthHero Assist EAP and GP appointments from a single app. We've actually cancelled our more expensive health insurance plan as a result."
Symbio Plus Customer
John Okninski
HR Director, Infinis Energy
WHY SYMBIO?
- 10 days' average waiting time to get an appointment with a GP on the NHS
- Poor wellbeing costs you 15% of your team's salary
- £500+ per employee per year for current private medical insurance plans
HealthHero's services adhere to the highest clinical governance standards, so your employees are kept safe every time they interact with us.
IMPACT
Adoption of Symbio by employees across our customers. Higher than the adoption rate of other wellbeing apps.
The engagement of other business apps in the wellbeing space, with 19% monthly user return rate.
Average increase in mood rating for employees engaging with HealthHero's services.
Personalised, preventative programmes in Symbio have helped identify emerging wellbeing issues up to 8 weeks in advance of a traditional EAP.
Retain employees and attract top talent.
Get started with Symbio.
Request a Demo
Sound too good to be true?
We'll show you!
Get Started Today!
Buy now.
Get instant access to Symbio.
SYMBIO EMPLOYEE APP
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Instant Access to Clinical Services
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Unlimited GP appointments, speak to a counsellor or access a to full EAP service, and remote physiotherapy consultations are all available right within the app. Book and speak to a healthcare professional in less than 24 hours plus get prescriptions, fit notes and referrals.
Unified Experience for Mind and Body

The Wellbeing Assessment: With a personal wellbeing score, employees can monitor their own health and wellbeing over time to make better decisions about their personal health.
Personalised Self-Care
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Validated by HealthHero’s clinical team, Symbio’s self-guided programmes encourage self-improvement across a range of topics, from dealing with procrastination to work life balance.
Rich Content Library

A library of text, audio and video content, with new wellbeing topics added regularly and relevant content presented to your employees at the right time for them.
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Instant Access to Clinical Services
Unlimited GP appointments, speak to a counsellor or access a to full EAP service, and remote physiotherapy consultations are all available right within the app. Book and speak to a healthcare professional in less than 24 hours plus get prescriptions, fit notes and referrals.

Unified Experience for Mind and Body
The Wellbeing Assessment: With a personal wellbeing score, employees can monitor their own health and wellbeing over time to make better decisions about their personal health.
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Personalised Self-Care
Validated by HealthHero’s clinical team, Symbio’s self-guided programmes encourage self-improvement across a range of topics, from dealing with procrastination to work life balance.

Rich Content Library
A library of text, audio and video content, with new wellbeing topics added regularly and relevant content presented to your employees at the right time for them.
SYMBIO MANAGER HUB




A Place to Manage Wellbeing

As a Symbio admin, you will have access to the Symbio Hub that let's you manage your users, spot trends in mood and wellbeing as well as activity among your Symbio users.
Measure The Impact

With Symbio Hub you can see the latest adoption, engagement and wellbeing statistics of your organisation.
Custom Grouping

Group your statistics in any way you choose. Completely anonymised data will show you how different locations, departments, genders, ages and more are fairing with their health and wellbeing.
Foresight Like Never before

See real-time engagement statistics about what topics, goals and content are most important to people at your organisation. Some customers have seen trends 8 weeks before they appear in their EAP.

A Place to Manage Wellbeing
As a Symbio admin, you will have access to the Symbio Hub that let's you manage your users, spot trends in mood and wellbeing as well as activity among your Symbio users.

Measure The Impact
With Symbio Hub you can see the latest adoption, engagement and wellbeing statistics of your organisation.

Custom Grouping
Group your statistics in any way you choose. Completely anonymised data will show you how different locations, departments, genders, ages and more are fairing with their health and wellbeing.

Foresight Like Never before
See real-time engagement statistics about what topics, goals and content are most important to people at your organisation. Some customers have seen trends 8 weeks before they appear in their EAP.
Packages
Choose your Symbio Healthcare Subscription
Start with up to 10 employees. You'll receive your admin account details today!
Looking after your team just got easier.
Get started with Symbio.
Request a Demo
Sound too good to be true?
We'll show you!
Get Started Today!
Buy now.
Get instant access to Symbio.
POWERED BY HEALTHHERO
Delivering services across a range of sectors
Corporate | Insurance | Education















QUALITY AND GOVERNANCE




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testimonials
See what employees have to say...
"To be able to have a consultation late at night, worrying about shooting leg pains and to receive analysis and advice was very reassuring."
Arthur
Consultation with a GP
"The information saved my life. I went straight to the hospital as advised and was treated for Chronic heart failure. I was in Spain at the time."
Claire
Consultation with a GP
"The counsellor took a lot of time and really helped me at a moment where I felt that I might not be safe."
Simon
Consultation with a Mental Health Counsellor
"Without the counselling I would have struggled both at home and at work. Counselling has helped me in more ways than I could have imagined."
Keisha
Structured Counselling with a Mental Health Counsellor
"With some very specific and easy to follow guidance, the physio helped me ease my lower back pain that I'd been compensating for for weeks."
Jenny
Remote consultation with a Physio
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